QUALITY AND CUSTOMER SATISFACTION

Author(s)

Ruggieri, Alessandro

Silvestri, Cecilia

Date Issued

2014

Type

article

Volume

2

4

Issue

2

4

Start Page

22

5

End Page

35

21

ISSN

23490330

22481354

Journal or Series

INTERNATIONAL JOURNAL OF MANAGERIAL STUDIES AND RESEARCH

BUSINESS EXCELLENCE AND MANAGEMENT

Handle

http://hdl.handle.net/2067/39143