Please use this identifier to cite or link to this item:
http://hdl.handle.net/2067/49381| Title: | Service quality and customer satisfaction in thermal tourism | Authors: | Silvestri, Cecilia Aquilani, Barbara Ruggieri, Alessandro |
Journal: | THE TQM JOURNAL | Issue Date: | 2017 | URI: | http://hdl.handle.net/2067/49381 | ISSN: | 1754-2731 | Rights: | CC0 1.0 Universal |
| Appears in Collections: | A1. Articolo in rivista |
Files in This Item:
| File | Description | Size | Format | Existing users please |
|---|---|---|---|---|
| TQM-06-2015-0089.pdf | 818.75 kB | Adobe PDF | Request a copy |
This item is licensed under a Creative Commons License
