Please use this identifier to cite or link to this item:
http://hdl.handle.net/2067/45029| Title: | Offline vs. Online Quality Dimension: The Relationship Between Shopping Mall Quality Dimensions and Customer Loyalty | Authors: | Silvestri, Cecilia Rapiti, E. Piccarozzi, M. |
Issue Date: | 2020 | URI: | http://hdl.handle.net/2067/45029 | DOI: | 10.4018/978-1-5225-9697-4.ch005 |
| Appears in Collections: | B1. Contributo in volume (Capitolo o Saggio) |
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