Please use this identifier to cite or link to this item:
http://hdl.handle.net/2067/39965
Title: | Service quality and customer satisfaction in thermal tourism | Authors: | Silvestri, Cecilia Aquilani, Barbara Ruggieri, A. |
Journal: | THE TQM JOURNAL | Issue Date: | 2017 | URI: | http://hdl.handle.net/2067/39965 | ISSN: | 17542731 | DOI: | 10.1108/TQM-06-2015-0089 | Rights: | Attribution-NonCommercial-NoDerivatives 4.0 International |
Appears in Collections: | A1. Articolo in rivista |
Files in This Item:
File | Description | Size | Format | |
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TQM-06-2015-0089 def. Termale Cineca.pdf | 768.21 kB | Adobe PDF | View/Open |
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