Please use this identifier to cite or link to this item:
http://hdl.handle.net/2067/39143| Title: | QUALITY AND CUSTOMER SATISFACTION | Authors: | Ruggieri, Alessandro Silvestri, Cecilia |
Journal: | INTERNATIONAL JOURNAL OF MANAGERIAL STUDIES AND RESEARCH BUSINESS EXCELLENCE AND MANAGEMENT |
Issue Date: | 2014 | URI: | http://hdl.handle.net/2067/39143 |
| Appears in Collections: | A1. Articolo in rivista |
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