Please use this identifier to cite or link to this item:
http://hdl.handle.net/2067/29234| Title: | ). Service quality and customer satisfaction in thermal tourism | Authors: | Silvestri, C. Aquilani, B. Ruggieri, Alessandro |
Journal: | THE TQM JOURNAL | Issue Date: | 2017 | URI: | http://hdl.handle.net/2067/29234 | DOI: | 10.1108/TQM-06-2015-0089 |
| Appears in Collections: | A1. Articolo in rivista |
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