Service quality and customer satisfaction in thermal tourism

Ruggieri, Alessandro; Silvestri, Cecilia; Aquilani, Barbara

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Please use this identifier to cite or link to this item: http://hdl.handle.net/2067/29234

Title:	Service quality and customer satisfaction in thermal tourism
Authors:	Ruggieri, Alessandro Silvestri, Cecilia Aquilani, Barbara
Journal:	THE TQM JOURNAL
Issue Date:	2017
URI:	http://hdl.handle.net/2067/29234
ISSN:	1754-2731
DOI:	10.1108/TQM-06-2015-0089
Rights:	CC0 1.0 Universal
Appears in Collections:	A1. Articolo in rivista

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