When Weber goes Digital During a Pandemic. Reflections on the Digitalization of Bureaucratic Public Sector Organisations

Author(s)
Date Issued
2022
Type
conferenceObject
Volume
3239
Start Page
135
End Page
146
Journal
Abstract
Public sector organisations undergo digital transformation just as private sector ones. Literature states that increasing the digitalisation of public sector organisations will make public sector organisations more effective. However, public sector organisations may be slow in adapting their internal processes to exploit digital technologies and may also depend on the digitalisation choices performed by other organisations in their institutional environment. The recent pandemic has boosted the digitalisation of public sector organisations, especially concerning individual and team working practices. This position paper uses observational evidence collected during the Covid-19 pandemic to reflect on the sociotechnical clashes in the digitalisation of bureaucratic public sector organisations.
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2022_STPIS_Iceland_paper13.pdf

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Adobe PDF

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717fd7c56d63beef4eea12f4b19e41f9

Conference(s)
Socio-Technical Perspectives on Information Systems