Browsing by Author Serpico, E.
Showing results 1 to 7 of 7
Issue Date | Title | Author(s) |
---|---|---|
2013 | Customer Centric Marketing Strategies | Serpico Elsa; Aquilani, Barbara ; Ruggieri Alessandro; Silvestri, Cecilia ; Ruggieri, A.; Barbara, A.; Serpico, E. |
2012 | An economic analysis of the structural problem of the funcion of Research and Development in relation to firm siza in Italy | Silvestri, Cecilia ; Mosconi , E. M.; Ruggieri, A.; Braccini , A. M.; Poponi, S.; Serpico, E. |
2012 | An economic analysis of the structural problem of the function of Research and Development in relation to company size in Italy | Ruggieri, Alessandro ; Mosconi Em; Silvestri, C.; Braccini, Alessio Maria ; Poponi, S.; Mosconi , E. M.; Braccini , A. M.; Serpico, E. |
2012 | The Importance and Measurement of Customer Satisfaction Offline vs. Online | Serpico, E.; Aquilani, B.; Ruggieri, Alessandro ; Silvestri, C. |
2015 | Offline and online customer satisfaction in B2C markets. Towards an overall customer satisfaction framework | Aquilani, Barbara ; Serpico, E.; Silvestri, C.; Ruggieri, A. |
2015 | Offline and online customer satisfaction in B2C markets.Towards an overall customer satisfaction framework | Aquilani, B.; Silvestri, Cecilia ; Ruggieri, Alessandro ; Serpico, E. |
2012 | TQM critical factors | Ruggieri, Alessandro ; Aquilani, Barbara ; Serpico, E.; Poponi, S. |