Browsing by Author Silvestri, Cecilia


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Issue DateTitleAuthor(s)
2011La valutazione della qualit dei servizi. Concetti e metodiFranco, Silvio ; Ruggieri, A.; Silvestri, Cecilia 
2021Lean production and Industry 4.0: Strategy/management or technique/implementation? A systematic literature reviewCagnetti, Chiara; Gallo, Tommaso; Silvestri, Cecilia ; Ruggieri, Alessandro 
2012Leconomia di Viterbo e provincia dal 1971 ad 2009Silvestri, Cecilia ; Mosconi , E. M.
2020Life cycle assessment of sanitaryware production: A case study in ItalySilvestri, Luca; Forcina, Antonio; Silvestri, Cecilia ; Ioppolo, Giuseppe
2012Linnovazione fa impresaPiccarozzi, M.; Silvestri, Cecilia 
2014LOCAL TOURISM AND SOCIAL MEDIASilvestri, Cecilia ; Piccarozzi, Michela 
2024Metaverse: a possible sustainability enabler in the transition from Industry 4.0 to 5.0Piccarozzi, Michela ; Silvestri, Cecilia ; Fici, Luigi ; Silvestri, Luca
2020Millennial’s Involvement in Corporate Social ResponsibilitySilvestri, Cecilia ; Rapiti, R.
2016Motivazioni, Ostacoli e Vantaggio Competitivo delle imprese italiane certificate ISO 9001:2008 del Settore Tessile ModaSilvestri, Cecilia 
2015Offline and online customer satisfaction in B2C markets.Towards an overall customer satisfaction frameworkAquilani, B.; Silvestri, Cecilia ; Ruggieri, Alessandro ; Serpico, E.
2020Offline vs. Online Quality Dimension: The Relationship Between Shopping Mall Quality Dimensions and Customer LoyaltySilvestri, Cecilia ; Rapiti, E.; Piccarozzi, M.
2019Online quality dimension: cluster analysis in a shopping mallSilvestri, Cecilia ; Rapiti, E.; Piccarozzi, M.; Ruggieri, A.; Aquilani, B.
2015Open Design in Advabces Manufacturing ProductionRuggieri, Alessandro ; Mosconi Em; Poponi, S.; Silvestri, Cecilia 
2016Open Design in Advanced Manufacturing ProductionRuggieri, Alessandro ; Mosconi, Enrico Maria ; Poponi, Stefano ; Silvestri, Cecilia 
2017Positive Effects of the Innovative Start-Up on University Spin-OffsPiccarozzi, Michela ; Silvestri, Cecilia ; Stefanoni, Alessandra ; Piccarozzi, A.
2013Public Policy Innovation in Distance and On-Line LearningMosconi, Enrico Maria ; Silvestri, Cecilia ; Poponi, S.; Braccini, Alessio Maria 
2014QUALITY AND CUSTOMER SATISFACTIONRuggieri, Alessandro ; Silvestri, Cecilia 
2013The Relationship Between Quality and Customer SatisfactionSilvestri, Cecilia 
2012The relationship between quality, customer satisfaction and customer loyaltyRuggieri, Alessandro ; Silvestri, Cecilia 
2012The relationship between service quality and customer satisfactionSilvestri, Cecilia