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Data pubblicazioneTitoloAutore/i
2015Offline and online customer satisfaction in B2C markets.Towards an overall customer satisfaction frameworkAquilani, B.; Silvestri, Cecilia ; Ruggieri, Alessandro ; Serpico, E.
2019Online quality dimension: cluster analysis in a shopping mallSilvestri, C.; Rapiti, E.; Piccarozzi, Michela ; Ruggieri, Alessandro ; Aquilani, B.
2015Open Design in Advabces Manufacturing ProductionRuggieri, Alessandro ; Mosconi Em; Poponi, S.; Silvestri, Cecilia 
2016Open Design in Advanced Manufacturing ProductionRuggieri, Alessandro ; Mosconi, Enrico Maria ; Poponi, Stefano ; Silvestri, Cecilia 
2016Open Design in Advanced Manufacturing ProductionRuggieri, Alessandro ; Mosconi Em; Poponi, S.; Silvestri, C.
2015Performance for accademic and university Spin-Off:a systematic review, in Culture,Innovation and Entrepreneurship:connecting the knowledge dots 10th International Forum on Knowledge asset DynamicsPoponi, S.; Ruggieri, Alessandro 
2014QUALITY AND CUSTOMER SATISFACTIONRuggieri, Alessandro ; Silvestri, Cecilia 
2012The relationship between quality, customer satisfaction and customer loyaltyRuggieri, Alessandro ; Silvestri, Cecilia 
2024Roadmap to Industry 5.0: Enabling technologies, challenges, and opportunities towards a holistic definition in management studiesPiccarozzi, Michela ; Silvestri, Luca; Silvestri, Cecilia ; Ruggieri, Alessandro 
2011The Role and Impact of on Line Communication On University Studentss Perception of ServiceRuggieri, Alessandro ; Aquilani, Barbara ; Silvestri, Cecilia 
2012Role of Business Plan and Market Analysis Tools in USOs Start-up ProcessFici, Luigi ; Piccarozzi, Michela ; Ruggieri, Alessandro ; Silvestri, Cecilia 
2017Service quality and customer satisfaction in thermal tourismRuggieri, Alessandro ; Silvestri, Cecilia ; Aquilani, Barbara 
2014Strategies and Policies for Avoid Digital DivideRuggieri, Alessandro ; Mosconi, Enrico Maria ; Braccini, Alessio Maria ; Poponi, Stefano 
2015Strategies and policies to avoid digital divide: The Italian case in the European landscapeRuggieri, Alessandro ; Mosconi, Enrico Maria ; Poponi, Stefano ; Braccini, Alessio Maria 
2016Sustainability, TQM and Value Co-Creation ProcessesAquilani, Barbara ; Silvestri, Cecilia ; Ruggieri, Alessandro 
2016Sustainability, TQM and Value Co-Creation Processes: The Role of Critical Success FactorsAquilani, Barbara ; Silvestri, Cecilia ; Ruggieri, Alessandro 
2023The circular potential of a Bio-District: indicators for waste managementPoponi, Stefano ; Ruggieri, Alessandro ; Pacchera, Francesco ; Arcese, Gabriella
2023The circular potential of a Bio-District: indicators for waste managementPoponi, Stefano ; Ruggieri, Alessandro ; Pacchera, Francesco ; arcese gabriella
2022The environmental dimension of ecotourism in Italian protected areas: a comparison of two bio-geographical regions based on the assessment of accredited hiking guidesPalli, Jordan; Cagnetti, Chiara; Emanuel, Cesare; Ferrari, Sonia; Filibeck, Goffredo ; Forte, T’ai Gladys Whittingham; Franceschini, Cinzia; Giorgi, Annamaria; Leoni, Valeria; Poponi, Stefano ; Ruggieri, Alessandro ; Piovesan, Gianluca 
2022The environmental dimension of ecotourism in Italian protected areas: a comparison of two bio-geographical regions based on the assessment of accredited hiking guidesJordan Palli ; Chiara Cagnetti; Cesare Emanuel; Sonia Ferrari; Filibeck, Goffredo ; T'ai Gladys Whittingham Forte; Cinzia Franceschini; Annamaria Giorgi; Valeria Leoni; Poponi, Stefano ; Ruggieri, Alessandro ; Piovesan, Gianluca